RCM - Healthcare Consultant - Contract - Front End Experience

At Synergetics, we know what it takes to be successful in our line of work – our people! Our foundation as an implementation consulting firm is built upon a core set of values and business ethics – teamwork, communication, commitment, integrity, professionalism, and common sense. We embody them in everything we do. We are growing and searching for Revenue Cycle Management Consultant - specifically with Front End experience. We are looking for experienced consultant who has collaborated with physicians' practice/networks.

Travel: 4 days per week in NJ; 4 weeks per month. The other days/week will be remote. (75%) This project will last 15 months. 

As an RCM healthcare consultant, you will help develop and deliver a customized approach to meet our client’s specific needs including processing mapping, change management, standardization of distributed process, quality improvements, cost savings, and revenue enhancement. We are “hands-on” and utilize focused skills across the value stream, operations, to organizational strategy to customer engagement. We implement practical solutions to help the client to do more with what they have and innovative solutions to take advantage of techniques they have not tried.

As Part of our Team, You Will:

• Engage with clients to understand the current state of their business/revenue cycle and establish positive relationships that build credibility
• Gather and analyze relevant data, conduct client interviews, and visit offices to observe systems, processes, and policies first-hand
• Find and catalog problems, challenges, risks, and opportunities; create reports and presentations for use in communicating findings
• Collaborate with clients to define future state requirements for tools, systems, and processes; recommend design improvements or champion selection of alternative systems; then, provide implementation roadmap/oversight including design, creating documentation, delivering training, and coaching
• Develop performance metrics and construct reports that effectively represent current state, and as a foundation to develop desired future state
• Develop and evaluate alternative strategies to achieve specific savings objectives
• Create and utilize workplans to effectively prioritize and manage multiple concurrent tasks with a high sense of urgency across one or more workstreams
• Work in a hands-on mode until potential alternatives are exhausted and future state procedural workstreams are in place, evaluated, and fully functioning
• Manage project resources in a team environment as needed

• Background in healthcare and ability in healthcare operations including revenue cycle management
  • Specifically Front-End Experience in the Revenue Cycle
• Proven success in improving a facility’s ability to deliver high-quality care to their patients efficiently and cost-effectively, and improve patient outcomes
• 3+ years of management consulting, advisory, professional services, industry, and/or direct supervisory experience including coaching, mentorship, and performance management
• Proven critical thinking skills in both data collection and complex analysis; ability to find data gaps and risks, develop sound conclusions, and create implementable and sustainable recommendations for improvement
• An entrepreneurial mindset to collaborate with project team members / clients to design and implement effective solutions to complex business problems; continuously evaluating to uncover new opportunities
• Excellent verbal and written communication skills with ability to create communications that “tell the story”; effectively deliver presentations of content in a customer-facing forum
• Business process mapping to document current and potential future state and use of a mapping software such as MS Visio, etc.
• Exemplary skills across entire Microsoft Office Suite
  • Must be able to create Pivot Tables
• Demonstrated ability to apply statistical analysis tools to drive objective decisions and outcomes for a client

• Bachelor’s degree needed

• Location - New Jersey 

Synergetics employees may live in any city, however, proximity within one hour of an international-class airport is required. This position will be 75% travel around the NJ area.